At Dependable, 76 years in business is just the beginning. As we sharpen our focus on the services and capabilities that define our future, a new era is taking shape: one built around operational excellence, strategic growth, human-centered customer service, and a deepening commitment to sustainability. The leaders guiding that evolution reflect exactly the kind of experience and vision this moment calls for. 

A Company in Motion 

In recent years, we’ve made a deliberate shift. We stepped back from LTL to focus our energy and resources on the service areas where we can deliver the most value. These include over-the-road transportation and drayage, along with our growing warehousing and distribution network. It’s a more focused footprint, and an intentional one. 

That focus is already producing results. Data now plays a larger role in our operational decisions. New systems and automation are also streamlining our daily processes, including AI-assisted tools for billing and administration. At the same time, our teams are working more closely together as one unified operations group.

We’re also expanding our geographic reach. The recent opening of our first Midwest warehouse in Indiana marks an important step toward a truly national presence.

Sustainability is another key part of this evolution. Our Downtown LA facility operates one of the largest rooftop solar arrays in the city. We have also converted nearly our entire forklift fleet to electric.

Next, we’re taking that effort to the road. We plan to add approximately 20 electric vehicles to our truckload and drayage fleet by the end of 2026. These EVs will serve local and regional moves within a 300-mile radius. Many are being added in response to customer demand. Larger shippers are looking for logistics partners that can support their sustainability reporting and ESG goals.

The Leaders Behind the Momentum 

Michelle Wiggins now oversees all modes of transportation at Dependable, including OTR, drayage, and brokerage. Michelle brings nearly 25 years of industry experience. Her background includes dispatch, carrier sales, account management, and executive leadership at recognized companies such as C.H. Robinson, NFI, and Werner. She has also been a longstanding advocate for women in trucking. Throughout her career, she has trained teams and leaders around the world.

What drew Michelle to Dependable was precisely what makes this moment exciting: a legacy company with deep roots, real assets, and a drive to modernize. Her priorities closely match our direction. She is focused on smarter equipment use, better technology, stronger collaboration between teams, and a sustainability strategy that is becoming a true competitive advantage.

On the commercial side, Bryan Jolliff has stepped into the role of Chief Commercial Officer, overseeing all customer-facing functions across our organization. With close to 30 years of experience and a consultative, relationship-first approach, Bryan is well suited to deepening the partnerships that fuel our growth. His background in expedited freight, where customer expectations leave no room for error, has given him a sharp instinct for service and a reputation for trust that his clients have relied on for years. Since joining Dependable, he has been laser focused on growth, and in his expanded role, that growth mindset now extends across the entire sales organization. 

Michelle and Bryan go back more than two decades to their time together at C.H. Robinson. Their complementary strengths, with Michelle driving operational performance and Bryan building customer relationships, make for a leadership partnership prepared for rapid growth. 

The Road Ahead 

At Dependable, we’ve always been defined by reliability; it’s in our name, and it’s in our DNA. What’s changing is the scale and sophistication of how that reliability gets delivered. With a focused service offering, a modernized operational backbone, an expanding national footprint, and an aggressive sustainability commitment, we’re as well-positioned as we’ve ever been to serve our customers while we keep growing. 

The next chapter is already underway. We’d love for you to be a part of it. Contact us today.