Our Commitment to Excellence

At Dependable Supply Chain Services, we understand that compliance is more than just following rules; it’s about being a reliable partner in a complex global marketplace. With over 70 years of experience, we pride ourselves on adhering to world-class shipping standards, ensuring that every link in your supply chain is not only efficient but also fully compliant with international and national regulations.

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ISO Certified

THE INTERNATIONAL ORGANIZATION FOR STANDARDIZATION

ISO 9000 is a family of standards for quality management systems. ISO 9001 is maintained by ISO, the International Organization for Standardization, and is administered by accreditation and certification bodies. The ISO 9001 standard is a globally accepted management system that integrates a company’s internal processes across the entire organization, facilitating a process approach for managing the business with an emphasis on managing service quality and meeting customer requirements.

Key requirements include:

  • Identifying and managing risk
  • Leadership and management commitment
  • Adding value to the business and its customers
  • Controlling key processes
  • Record keeping
  • Corrective action plans
  • Continuous improvement

DHX-Dependable Hawaiian Express has been ISO 9001 certified since 1998 and is proud to announce that as a company and an organization we have been independently audited and certified that our operations meet the requirements of ISO 9001:2015 Standards. We are committed to our Customers and will continue to be a leader in our industry by delivering a service quality that Customers can depend on.

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GreenWay Miles

CERTIFIED CARRIER

DHX-Dependable Hawaiian Express along with Dependable Drayage and Truckload service divisions are partners with GreenWay Miles to take advantage of an exclusive program aimed at helping the logistics supply chain measure its carbon footprint. We recognize the nature of our transportation and logistics business and the large share of greenhouse gases it generates. As such, we are committed to reducing carbon footprint and making a positive impact on society.

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State Of California Organic Processed Product Registration

DHX-Dependable Hawaiian Express continues to diversify its service offerings to support the organic food industry. Our registration to handle processed products “sold as organic” issued by the Public Health Food and Drug Branch, by the provisions of the California Organic Act of 2003, Section 110875 of the California Health and Safety Code. Our support to this industry is evident by our registration and commitment.

We are certified in our Los Angeles facility in Compton, CA, and our Oakland facility in San Leandro, CA.

Los Angeles Certificate

Oakland Certificate

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Mérieux NutriSciences Distribution Center

FOOD SAFETY AND QUALITY SYSTEMS AUDIT

DHX-Dependable Hawaiian Express is a Mérieux NutriSciences-audited Distribution Center for Food Safety and Quality. Mérieux Nutrisciences is dedicated to helping companies worldwide find practical solutions to today’s food safety and quality challenges throughout the supply chain. The Mérieux audit verifies we are compliant with current food safety & quality regulations and industry practices.

Our Rancho Domingo, CA facility is a Mérieux NutriSciences-audited operation.

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SmartWay

TRANSPORT PARTNER CERTIFICATE

DHX-Dependable Hawaiian Express, DEPENDABLE Drayage and DEPENDABLE Truckload Services are registered SmartWay Transport Partners. SmartWay is a U.S. Government EPA partnership with trucking companies whose job it is to help the industry improve fuel and oil efficiency, and reduce carbon emissions. We have certificates for our Mainland USA, Oahu, Kona/Big Island and Maui trucking operations.

Mainland USA Certificate

Oahu Certificate

Kona Certificate

Maui Certificate

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Carbon Neutral Operations

WAREHOUSE CERTIFICATES

DHX-Dependable Hawaiian Express’ warehouse operations in Los Angeles (Rancho Dominguez), Guam, Honolulu, Kona, Maui, Oakland and Seattle are certified as operating on a carbon neutral basis. Carbon offsets are from Carbon Footprint’s Global Portfolio and verified within Verified Carbon Standards (VCS) world standards. Each Certificate of Carbon Neutral Operations and Carbon Footprint Offset hangs proudly in our warehouses.

Certificate of Carbon Neutral Operations

Rancho Dominguez CA Certificate

Guam Certificate

Honolulu Certificate

Kailua-Kona Certificate

Maui Certificate

Oakland/Hayward CA Certificate

Seattle Certificate

Carbon Footprint Offset

Rancho Dominguez CA Certificate

Guam Certificate

Honolulu Certificate

Kailua-Kona Certificate

Maui Certificate

Oakland/Hayward CA Certificate

Seattle Certificate

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