
Case Study: Scaling Supply Chain Solutions for a Global Food Manufacturer
Efficient supply chain management is a necessity in the consumer goods market today. When one of America’s most popular instant noodle manufacturers faced logistics challenges that threatened their production efficiency and sustainability compliance, they turned to Dependable Supply Chain Services for help. Here’s how our partnership helped transform their operations and create lasting value.
Meeting a Food Industry Leader Where They Needed Us Most
Since 2023, we’ve proudly partnered with a leading global food manufacturer based in the U.S. southwest that’s best known for their beloved instant noodle products found in pantries across America. What began as a relationship focused on local and regional full truckload (FTL) services quickly evolved into a comprehensive logistics partnership that now spans multiple service areas.
When they first approached us, the manufacturer was seeking more than just another logistics provider. They needed a strategic partner who could deliver:
- Cost-effective transportation solutions with unlimited capacity, often on short notice
- Reliable service that wouldn’t compromise their strict production schedules
- Sustainable operations to eliminate costly environmental penalties
- Industry expertise in handling food-grade products
With six manufacturing and distribution locations across Southern California, the customer’s operation represents significant volume, handling over 8,000 inbound loads and 30,000 outbound loads annually. The scale and complexity demanded a partner with both capabilities and commitment.
Developing a Multi-Service Approach That Delivers Results
Our relationship with the manufacturer has expanded significantly since they first approached us over two years ago. Today, our partnership encompasses a comprehensive suite of supply chain services tailored to meet their specific needs:
Dedicated FTL Program
We’ve established predetermined routes with multiple drivers and a trailer pool that can scale based on production demands. This flexibility allows our client to adjust transportation resources in alignment with their manufacturing output. They can scale up during peak periods and reduce costs during slower times.
Sustainable Yard Management
We manage our client’s yard operations 24 hours a day, 6 days a week, handling the movement of trailers around their facilities. As part of this service, we made a significant environmental upgrade: replacing all diesel-powered yard vehicles with electric ones. This switch not only reduced emissions but also saved our client over $100,000 in environmental compliance penalties while streamlining their yard operations and improving overall efficiency.
Drop Trailer Program
Limited dock capacity and yard space presented a significant challenge. Our drop trailer program enables loading around the clock, reducing costly dwell time and maximizing total load count for both inbound and outbound shipments.
Comprehensive Transportation Services
Beyond dedicated solutions, we handle local, regional, and long-haul FTL services for both inbound and outbound logistics. With our integrated approach, one point of contact manages all services, helping streamline communication and ensure consistency.
Creating Value Through Understanding and Expertise
What sets Dependable apart in the food manufacturing sector? Our client partnership illustrates several key differentiators:
- Agility that prevents costly downtime: Manufacturing downtime can cost thousands of dollars per hour. With lead times ranging from same day to one week, our ability to react quickly and secure transportation prevents production interruptions. This agility has become increasingly valuable in today’s unpredictable supply chain environment.
- Reliability that builds trust: Our 99% on-time performance helps our client avoid penalties for early or late deliveries to retailers and distribution centers. In the food industry, where shelf life and promotional timing are critical, this reliability translates directly to bottom-line results.
- Food-grade excellence: We maintain rigorous standards for our food-grade trailers and equipment, with regular inspections ensuring compliance with all safety requirements. Our door-to-door tracking technology records chain of custody and monitors deliveries in real-time.
- Strategic partnership mindset: Rather than simply executing orders, we’ve positioned ourselves as a true supply chain partner. Our dedicated Key Account Manager maintains a personal understanding of their business, identifying opportunities for continuous improvement and creating value for both our client and their customers.
As our client has often remarked, “We don’t say no” is a differentiator they particularly value. Even with last-minute requests, we find solutions that keep their supply chain moving forward.
Measuring Success Through Tangible Outcomes
The results of our partnership speak for themselves:
- Eliminated $100,000+ in environmental penalties through sustainable yard management solutions
- Improved operational efficiency with 24/6 yard management and drop trailer programs
- Enhanced production capacity by enabling around-the-clock loading despite limited dock space
- Reduced risk of costly production delays through reliable transportation with 99% on-time performance
- Simplified management through a single point of contact across all service areas
Future Growth Opportunities
As our relationship continues to evolve, we see significant opportunities to expand our services for this global manufacturer. We’re currently exploring the possibility of managing their business to Hawaii through our DHX division, further streamlining their distribution network and creating additional efficiencies.
The Dependable Difference for Food Manufacturers
For food and consumer packaged goods (CPG) brands facing similar challenges, our experience demonstrates the value of a truly collaborative supply chain partner. At Dependable, we don’t just move products from point A to point B. Instead, we create value by understanding your business, anticipating needs, and delivering solutions that enhance both efficiency and sustainability.
As Todd Neubauer, SVP of Domestic Transportation at Dependable, explains: “Dependable’s deep industry knowledge, agile operations, and integrated services make us more than a carrier—we’re a strategic partner helping our customers reduce costs, improve efficiency, operate sustainably, and scale with confidence.”
In today’s complex supply chain environment, that’s the kind of partnership that makes all the difference.